WhatsApp Policy
Last updated: November 2026
Every Adsytech user must follow Meta's official WhatsApp policies. Breaking them can get your number restricted or permanently banned by Meta, and Adsytech cannot reverse a Meta ban.
Official Meta policy links
- WhatsApp Business Messaging Policy
- WhatsApp Commerce Policy
- WhatsApp Business Terms of Service
- Meta WhatsApp Business Platform Pricing
- Messaging Limits & Quality Rating
Must-follow rules
- Message only people who have given you clear opt-in consent.
- Business-initiated messages must use Meta-approved templates; free replies only within 24 hours of the customer's last message.
- Respect opt-out requests immediately.
- Clearly identify your business in every conversation.
What can get your number banned
- Spam, bulk messages to bought or scraped lists, or unsolicited messages.
- Many users blocking or reporting your number (low quality rating).
- Prohibited products or services under the Commerce Policy (e.g. drugs, weapons, adult content, gambling, fake documents).
- Misleading, fraudulent or harassing content.
Our stance
Adsytech may suspend accounts that violate these policies. Bans or restrictions by Meta are not eligible for any refund.
Questions? WhatsApp or call us at +91 97522 21126.